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Orthopedic support, therapy products, and everyday essentials. Shop All Products

Orthopedic support, therapy products, and everyday essentials. Shop All Products

Orthopedic support, therapy products, and everyday essentials. Shop All Products

Orthopedic support, therapy products, and everyday essentials. Shop All Products

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Limited Product Warranty

Dr. Franklyn’s warrants that its products are free from manufacturing defects in materials and workmanship for a period of 30 days from the date of purchase, unless otherwise stated.

This warranty covers:

  • Defective stitching
  • Faulty electrical components (if applicable)
  • Mechanical malfunction under normal use

This warranty does NOT cover:

  • Normal wear and tear
  • Improper use or misuse
  • Unauthorized modifications
  • Damage caused by accidents or neglect
  • Improper cleaning

To make a warranty claim:

Email: support@drfranklyns.com
Include:

  • Order number
  • Photos or video of defect
  • Description of issue

If approved, we will repair, replace, or refund at our discretion.

Liability is limited to the original purchase price.

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